**Last Updated: October 11, 2026**

SQCH (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, browse our products, or make a purchase.

By using our website, you acknowledge the practices described in this Privacy Policy.

## 1. Information We Collect

We may collect the following types of information when you visit our website or place an order.

**Personal Information**

When you make a purchase, contact us, or interact with our website, we may collect information such as:

– Name
– Billing and shipping addresses
– Email address
– Phone number, if provided
– Order history and purchase details
– Other information you voluntarily provide when contacting us

**Payment Information**

Payments are processed through third-party payment processors. We may receive limited payment-related information, such as payment status and transaction details, but we generally do not store complete credit or debit card numbers on our own servers.

**Automatically Collected Information**

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages viewed, referring website, and general website usage information. This information may be collected through cookies and similar technologies.

## 2. How We Use Your Information

We may use your information to:

– Process and fulfill orders.
– Arrange shipping and provide order updates.
– Process payments and prevent fraudulent transactions.
– Respond to customer service requests and questions.
– Improve our website, products, and shopping experience.
– Send promotional emails or marketing communications when permitted by law.
– Maintain website security and comply with legal obligations.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message. You may still receive transactional emails related to purchases and customer service.

## 3. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve functionality, remember preferences, understand website traffic, and support advertising or analytics.

Some cookies may be provided by third-party services used on our website. You can manage certain cookies through your browser settings or any cookie preference tools we provide. Disabling cookies may affect some website features.

Where required by law, we will request consent before using cookies or tracking technologies that require it.

## 4. How We Share Information

We do not sell your personal information for money. We may share information with trusted third parties when necessary to operate our business, including:

– **Payment processors** to process transactions securely.
– **Shipping carriers** to deliver orders.
– **Order fulfillment and production providers** to manufacture, package, or ship products.
– **Website hosting and e-commerce providers** to operate our online store.
– **Analytics and marketing providers** to understand website activity or support advertising, where applicable.
– **Professional advisers or government authorities** when necessary to comply with legal obligations, protect our rights, or address fraud and security concerns.

Some disclosures to advertising or analytics partners may qualify as “sharing” or targeted advertising under certain privacy laws, even when no money is exchanged. Where required, we will honor applicable opt-out rights.

We do not authorize our service providers to use personal information for purposes unrelated to the services they provide, subject to applicable law.

## 5. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, shipping services, social media platforms, analytics tools, and e-commerce applications.

These third parties may collect or process information according to their own privacy policies. SQCH is not responsible for the privacy practices of independent third-party websites or services.

We encourage you to review their privacy policies before providing personal information.

## 6. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and meet legal or tax requirements.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

## 7. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

– Request access to the personal information we maintain about you.
– Request correction of inaccurate information.
– Request deletion of certain personal information.
– Obtain a copy of certain information in a portable format.
– Opt out of certain targeted advertising, sales, or sharing of personal information.
– Withdraw consent where processing is based on consent.
– Appeal certain privacy-related decisions where applicable.

To exercise an applicable privacy right, please contact us using the information provided below. We may need to verify your identity before completing your request.

We will not unlawfully discriminate against you for exercising your privacy rights.

## 8. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13 without legally required authorization. If we learn that we have collected such information in a manner that violates applicable law, we will take appropriate steps to delete it.

Parents or guardians who believe a child has provided personal information may contact us for assistance.

## 9. Marketing Communications

If you choose to receive marketing communications from SQCH, we may use your contact information to send updates about new products, promotions, and other company news.

You can opt out of marketing emails at any time using the unsubscribe link in the email. Opting out of marketing communications will not prevent us from sending essential messages about your orders or account.

## 10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website features, technology, or legal requirements.

Any updates will be posted on this page along with the revised “Last Updated” date. Your continued use of our website after an update does not override any rights you may have under applicable privacy laws.

## 11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us through the contact page on our website.

**SQCH — Off Trail. On Purpose.**

Website: [Insert Your Website URL]

Email: [Insert Your Customer Service Email]